AIRLINE GATES
Overhead directional signs point the way to airline gates on all Concourses on Ticketing Level.

AIRLINE FLIGHT INFORMATION MONITORS (FIDS)
Flight arrival and departure times are displayed on monitors along Concourses and on the Baggage and Ticketing Levels.

AIRPORT AUTHORITY OFFICES AND PERSONNEL OFFICE
From Ticketing Level, enter double doors behind American Airline's ticket counter. Take elevator to the fourth floor. Hours: 8:00 a.m. - 5:00 p.m.   Contact: 615-275-1600

AIRPORT POLICE
MNAA's police force is comprised of state certified, commissioned police officers. They are cross-trained in fire and rescue.

AIRPORT RADIO INFORMATION
1610 AM

ARTS AT THE AIRPORT
The Nashville International Airport sponsors the following events for public enjoyment:  seasonal exhibits, art exhibits, craft demonstrations involving clay, fabric marbling, mosaic art, quilting, weaving, and woodcarving.  Live music from various vocalists, instrumentalists is performed on three state locations:  to the left of the Ernest Tubb Shop, across from C/D checkpoint in the bar lounge, and Welcome to Music City stage located on the baggage claim level.  Contact: 615-275-1614

ATM MACHINES
ATMS are located on the Ticketing Level by Wright Travel and SunTrust Bank. The machines take most types of cards, including Cirrus, Plus One, Money, Most, Visa, and Mastercard.

AUDIO-VISUAL SERVICES
Available thru the Business Service Center (Wright Travel) located near C/D checkpoint.
Arrange advanced notice by calling 615-275-2660

AUTOMOBILE TROUBLE
Contact Central Parking at 275-1045 or Airport Police at the Safety & Security office at 275-1705.

Go to Top

Locations:
• Ground Transportation Level-terminal entrance.
• Baggage Level-curbside and at baggage belts.
• Ticketing Level-curbside.
• Concourse A near exit door of the International Arrivals Building.
• Concourse B by Gate B-2
• Concourse C by Gate C-9

BAGGAGE CLAIM
Baggage Level.

BAGGAGE LEVEL
Second level: Baggage Claim, Information Center, information, elevators.

BAGGAGE OFFICES
Each end of Baggage Level across from baggage belts.

BANK
The Nashville International Airport has a bank branch located on-site. 

SunTrust Bank Hours:  8:30 a.m. to 4:00 p.m. (Monday thru Friday)

SunTrust Bank ATM (located near C/D checkpoint and beside bank branch)

Fifth Third Bank ATM's (located beyond A/B and C/D checkpoints; Concourse C, near Gate 14; Baggage Claim Level, across from Carousel 7 (near entrance).

Change machines (Baggage Claim, Carousels 4 & 7 and the Vending Court, near SunTrust Bank)

BUSINESS CENTER
The business center is temporarily located on the north end of the ticketing level- third floor- near the United Airline's ticket counter.

BUS SERVICE
City Bus service is available on the Ground Transportation Level curbside. Check with Customer Service booth (6:30a.m.-11:30p.m.) for route schedule. 

Grayline - 615-275-1180
Nashville International Airport to Downtown Nashville and West End Hotels
Booth located on Ground Transportation
Departure times: Every 15 minutes
Hours: 6:00 a.m. to 11:00 p.m.
One-way service for $12.00; Roundtrip service for $22.00

Metro Transit Authority - 615-862-5950
Nashville International Airport to Downtown Nashville
Departure times: 6:54 a.m., 8:13 a.m., 9:03 a.m., 10:08 a.m., 11:13 a.m. 12:18 p.m., 1:19 p.m., 2:29 p.m., 3:34 p.m., 4:39 p.m.
Fee $1.35 each way

Go to Top

CHILDREN'S PLAY AREA
A children's play area is located on the Concourse Connector between the C/D and A/B Concourses.

CLOCKS
Clocks are located on the Ground Transportation Level, Baggage Level and on all Concourses on Ticketing Level.

COFFEE
Coffee Shops and restaurants are located on the Ticketing Level and on all Concourses.

CONFERENCE ROOMS
Available thru the Business Service Center, Wright Travel, located near C/D checkpoint.
Cost: $35.00 per hour. 
Contact: 615-275-2660

CONSTRUCTION IN AIRPORT AREA
In order to prevent obstructions to safe aircraft navigation, the Airport Authority regulates the maximum height of all structures within the Airport Overlay District. In accordance with this provision, those wishing to obtain building permits within the Airport Overlay District may be required by Metro Government's Department of Codes and Building Safety to contact the Airport Authority (at 615-275-1446) for sign-off. In addition, the Federal Aviation Administration has established standards and notification requirements for objects affecting navigable airspace. Additional information.

COPY MACHINE
A coin-operated copy machine is available 24 hours a day at Business Service Center (Wright Travel) located near C/D checkpoint. Cost per copy:  $.35 per black and white copy.  Contact: 615-275-2660

COURTESY PHONES
Beige phones on walls throughout terminal may be used to reach Information Center or Airport Police. Phone numbers posted at phones.

CREDIT CARD ADVANCE
SunTrust and ATM located on Ticketing Level near A/B Checkpoint.

CURRENCY EXCHANGE
SunTrust, near A/B Concourse and at the Business Service Center (Wright Travel) near C/D Concourse.
Contact: 615-275-2660

Go to Top

DOWNTOWN NASHVILLE
Nashville International Airport is eight (8) miles east of downtown Nashville. Downtown Airport Express Shuttle, taxi, bus and hotel/motel courtesy shuttle services are also available from the airport.

Go to Top

ECONOMY PARKING LOT
Courtesy shuttle service is offered from the Economy parking lot to the passenger terminal. Click here for Economy parking rates.

ELEVATORS
See signs to elevators on all levels.

EMERGENCY SERVICES (MEDICAL/SECURITY)
Metropolitan Nashville Airport Authority Emergency Number:    615-275-1703
EMT's provided on site.  Medical emergency may be transported to: Summit Medical Center, 5655 Frist Blvd, Hermitage, TN 37076.  Patient information: 615-316-3490

EMPLOYMENT OPPORTUNITIES
If you are applying for a job within the Metropolitan Nashville Airport Authority:
MNAA Job Line                  615-275-1709
MNAA Human Resources    615-275-1622

ENTERTAIN THE KIDS
Flights of Fantasy Sculpture:  located outside the ground transportation level entrance.
Airfield Observation Area located inside the airport:  rocking chairs assist viewing between A/B & C/D checkpoints.
Children's Play Area:  Play tables are located between the A/B and C/D checkpoints, and are accessible after passenger screening.

ESCALATORS
For ARRIVING passengers, down escalators to Baggage Level are located to the left or right after exiting through Checkpoints. From Baggage Level, down escalators are located in front of and to the left and right of the Welcome Center. For DEPARTING passengers, up escalators are located on the Ground Transportation Level.

Go to Top

FAX MACHINE
An attended FAX machine is available Mon.-Fri. 5:30a.m.-9:00p.m. and Sat.-Sun. 8:00a.m.-4:00p.m. at the Wright Travel Business Center, located on the Ticketing Level. Cost: $3.50 for first page; $1.50 other pages. Coin-operated copiers are also available.
Contact: 615-275-2660

FEDERAL EXPRESS
A service box with forms is located across from the Information Center Desk on the Baggage Claim Level. Check box for pick-up times.  Time of pickup: 6:00 p.m.

FLIGHT SCHEDULE BROCHURES
Flight schedule brochures are printed quarterly and are available on the Ticket Level attached to the MUFIDS monitor banks and A, B, and C Concourses.

FLYING ACES
Volunteers in red vests are able to assist you in your traveling needs, and are stationed in various locations throughout the airport on a daily basis to answer your questions.
Contact: 615-275-4522 Linda Sealey

FOREIGN CURRENCY EXCHANGE
Available thru the Business Service Center (Wright Travel) located before C/D checkpoint.
Contact: 615-275-2660; and SunTrust Bank located to the left of A/B checkpoint.

FORT CAMPBELL
Jarmon Limousine provides transportation to Fort Campbell. Jarmon Limousine is located on the Ground Transportation Level and can be reached at (615)275-0146.

Go to Top

GROUND LEVEL
First level: terminal entrance, ground transportation, rental cars, parking, hotel/motel shuttle pickup, restrooms, elevators.

Go to Top

HANDICAPPED PARKING
Available in all airport lots.  All airport operated shuttle buses in the long term and economy lots are equipped with wheelchair lifts for passenger assistance.

HOTEL COURTESY VANS
Ground Transportation Level.

HUMAN RESOURCES (MNAA)
See "Airport Authority offices".  Contact: 615-275-1600.

Go to Top

INFORMATION
The Information Center is located at the center of the Baggage Claim Level. Provides customer paging, including visual paging for the hearing impaired, language assistance, information and passenger guidance.

Contact: 615-275-2098

Go to Top

LONG TERM PARKING LOT
Courtesy shuttle service is offered from the Long Term parking lot to the passenger terminal. Click here for Long Term parking rates.

LOST AND FOUND
If you have lost or found an item at our Nashville International Airport, contact or visit the Information Center located on the Baggage Claim Level. Items are kept for 30 days from the date item found. Contact: (615) 275-1674 or (615) 275-1675.

LUGGAGE CART RENTALS
Located on Baggage Claim Level, Gates B-2 and C-9, Ground Transportation Level, Level 1 Parking Garage, and Ticketing Level
Cost: $2.00 per cart

Go to Top

MAIN TERMINAL
Nashville International has a single terminal.

MASSAGE BAR
Ticketing Level on C Concourse, Gate C-14; Open 8:00a.m.-8:00p.m. Monday-Friday, 8:00a.m.-4:00p.m. Saturday, and 12:00p.m.-8:00p.m. Sunday (no appointment necessary). Massage chairs are located before A/B and C/D checkpoints and on B Concourse.

MEDICAL EMERGENCIES
Contact Emergency Medical Technicians (EMT) by dialing 1703 on beige courtesy phones in the terminal. EMTs are on duty 24 hrs. By law, they cannot write prescriptions or work-absence excuses, or supply any drugs other than Aspirin.

MEDITATION ROOM
The Meditation Room (interfaith prayer facility) is located on A Concourse near Gate A-2, and is accessible during normal airport operating hours.

MONEY MACHINES
The machines can take most types of cards, including Cirrus, Money and Most, Visa, and Mastercard.

Go to Top

NAIL SALON
Nashville Nails (manicure and pedicure services) is located in Concourse C close to Gate C-15

NEWS & PERIODICALS
Ground Transportation Level, terminal entrance. Newsstands on A, B, and C Concourses on Ticketing Level. CNN News TV monitors are located in airline gatehold areas.

NEWS MEDIA/FILM QUESTIONS/CONCERNS
Contact 615-275-1611 for assistance.

NOISE COMPLAINTS/INFORMATION
To file a noise complaint or obtain information about aircraft noise abatement and procedures, please call (615)275-1446. Detailed information about noise exposure maps is available here.

NOTARY SERVICE
Available at the Information Center, Baggage Claim Level. Wright Travel, Monday through Froday, 6A-2P. Cost $30.
Cost: Free

Go to Top

OPRYLAND DESK
Located on the Ground Transportation Level behind the escalator. You may confirm or make reservations and/or request various services.

Go to Top

PAGING

Assistance available at Information Center, located on Baggage Claim Level and Courtesy Phones throughout concourses.  If you need to page an individual, you may stop by the Information Center or pickup a Courtesy Phone located throughout the Nashville International airport by dialing 615-275-2098. 

PAGE ANSWERING
Go to nearest beige courtesy phone located on walls throughout terminal and dial Information Center at 275-1675. (Number is also posted at phone.)

PARKING (Baggage and Ticketing Levels)
Curbside parking is not permitted except to load or unload passengers and baggage. Drivers should not leave cars unattended. You are encouraged to use the short-term parking.

PARKING
Located on the Ground Transportation 1st Level. Economy, Long-term and short-term parking spaces are available, with some spaces reserved for commercial vehicle loading and unloading. Curbside parking is not allowed in front of the terminal. Thirty-two (32) parking spaces for the physically-challenged are available on the front rows of each section of lots in short term parking. Courtesy shuttles from long-term and economy parking lots are available. Equipped with wheelchair lifts, shuttles run every 10 minutes.

PARKING PAYMENT
Cash, check, or credit cards accepted.

Valet Parking

0-4 hrs = $8.00; 4-24 hrs = $18.00

PERSONNEL OFFICE (MNAA)
See "Airport Authority Offices". Contact: 615-275-1600 

PHONES
Phones are on all levels and all Concourses. (also see TDD phones for the physically challenged under "T").

PHOTO I.D.'s
Domestic flights: At the Checkpoint, passengers age 18 and over should be prepared to present one form of government-issued photo identification (e.g. valid passport, valid driver’s license, military ID, etc.), or two forms of non-photo identification, one of which must have been issued by a state or federal agency (e.g. U.S. Social Security card) in order to expeditiously pass through the security checkpoint.

POLICE OFFICER CONTACT
Police officers are on walking patrol in the terminal. If none in sight, go to nearest beige courtesy phone located on the walls throughout the terminal on all levels. Dial 1703.

PROHIBITED ITEMS
Visit the Transportation Security Administration website for a current list of prohibited items. Click to view site.

Go to Top

RESTAURANTS
Snack Bars, restaurants and coffee shops are located on the Concourses, and Ticketing Levels. Restaurant opens at 6:30 a.m. and is accessible before entering security checkpoint located between A/B and C/D checkpoints. 

RESTROOMS & WATER FOUNTAINS
Located on all levels throughout terminal.

Go to Top

SHOESHINE
The airport shoeshine specialists are available after the security checkpoint beside Gate B-1 and Gate C-4.

Contact: 615-275-1933

SHOPPING

Paradies gift shops are available throughout our airport.  If you are interested in books, visit our Heritage Booksellers on B Concourse between Gate B-5 and B-7.  Improving your golf swing, visit the PGA Tour Shop located just past the security checkpoint at the entrance of C Concourse.  The Grand Ole Opry shop displays the highlights of Nashville.  Featuring great Nashville souveniors, located prior to the A and B checkpoint.  In the CNBC News grab the latest edition of the Wall Street Journal, or watch the CNBC news showing on the large television monitor, located on C Concourse at Gate C-19.

SHORT- TERM PARKING

Inside and on top of parking garage in front of terminal. Click here for parking rates.

SHUTTLE BUS PICK-UP
Baggage Level , center of curbside.

SITES TO SEE IN NASHVILLE

Brochures are available on the Baggage Claim Level @ the Information Center.

SKY CAP
Curbside on Ticketing Level and curbside on Baggage Level or check at your airline ticket counter.

SMOKING
Smoking is only permitted in designated areas outside of the terminal facilities on all three levels of the terminal.

STAMP MACHINE
Ticketing Level near up escalator. (One on both sides of the escalators.)

Go to Top

TDD
Telecommunications Devices for the Deaf (TDD) and the hard of hearing are located on Baggage Level on the end wall nearest American baggage belts; Ticketing Level left of the third entrance door and across from Southwest ticket counter; Concourse A; Concourse B before Gate 6; Concourse C to the left of C-10; across the D-8 side wall; side wall by baggage claim.

TICKET PICK-UP
Check with your travel agent or airline when making reservations.

TICKETING LEVEL
Third (3) level: ticket counters, Concourses, restaurants, coffee shops, cocktail lounges, retail shops, full-service bank, ATM, business center, airline gates, shoeshine, and newspaper stand.

TIME ZONE
Nashville is in the Central Standard Time Zone; two hours ahead of West Coast; one hour behind East Coast time.

TRAFFIC TICKETS
Airport Police may issue traffic tickets for illegal parking and speeding on airport property. Tickets are processed through the Metro Nashville Police Department.

TRAVELERS CHECK CASHING
SunTrust, Ticketing Level, Hours: 9:00a.m.-4:00p.m. Mon.-Fri.

TRAVELERS INSURANCE

Available thru Business Service Center (Wright Travel) located near C/D checkpoint.

Contact: 615-275-2660.

TV
Located in cocktail lounges on Ticketing Level.

Go to Top

Go to Top

VALET PARKING
Valet services are available in front of the Ground Transportation Level.  Cost: $18.00 per day.  Amount of days in valet parking, your option.  For picking up your vehicle, you may dial 615-275-5381, leave your ticket or account number followed by the # sign.

VENDING COURT
The vending court is located on the Ticketing Level near the north lounge and is open 24 hours.

Go to Top

WESTERN UNION
Available thru Business Service Center (Wright Travel) located near C/D checkpoint.  Western Union service available up to the amount of $999.99
Contact: 615-275-2660

WiFi INTERNET ACCESS
Located throughout the terminal
Contact: 1-800-550-5030
Cost: $6.95 per day, signup over Internet using your credit card

Go to Top

Go to Top

Go to Top

Go to Top